ACSHotel Hotel Lock System Download Center

Download ACSHotel hotel lock software, manuals, apps, wiring diagrams, and installation templates.

Use this download center to find the correct files for ACSHotel RFID hotel lock systems, TTHotel mobile access systems, installation preparation, software setup, card issuing, and model-specific door lock installation.

Hotel Door Lock System Downloads ACS Hotel

Choose the Right Download

Not sure which file you need? Choose your current task:

Install RFID hotel lock software: Download the D8-M1 RFID hotel lock software and the related user manual.
Set up mobile access: Download TTHotel PC software, the TTHotel mobile app, and mobile access user manuals.
Read a user manual: Choose the manual language and system type that match your hotel lock system.
Install or maintain a hotel door lock: Download the installation and maintenance manual before drilling, wiring, or programming the lock.
Install a card reader, elevator controller, or gateway: Download the correct device manual or wiring diagram for the product model.
Prepare for door drilling: Download the drilling template for your exact lock model before modifying the door.

Before You Download

Before downloading or installing software, confirm your hotel lock system type, software version, computer operating system, card encoder model, and lock model.

Before using a drilling template, confirm the exact lock model, door thickness, mortise type, handle direction, and door opening direction. Do not drill or modify the door until the template and lock model are confirmed.

If you are not sure which file applies to your system, contact ACSHotel support with your order number, lock model, software name, and product photos before downloading or drilling.

RFID Hotel Lock System Software

Mobile Access Hotel Lock System Software

Installation and Maintenance Manuals

Installation Drawings

RFID Hotel Lock System Software Downloads:

Use this section if your hotel lock system uses ACSHotel D8-M1 RFID hotel lock software. Download the software package, then review the user manual before installing, registering, setting up rooms, issuing cards, and programming locks.

D8-M1 RFID Hotel Lock Software

File type: ZIP software package
Version: [2026.03.01]
File size: [2.9MB]
Applies to: ACSHotel D8-M1 RFID hotel lock systems
Best for: Software installation, room setup, card issuing, and lock programming
Before installing: Confirm your computer system, card encoder, lock model, and software version.
⇒Download D8-M1 Software

RFID Hotel Lock System User Manuals:

1. ⇒D8-M1 RFID Hotel Lock Software User Manual – English

Language: English
File type: PDF
Applies to: D8-M1 RFID hotel lock software
Notes: Recommended for software setup, room management, card issuing, and daily operation.

2. ⇒D8-M1 RFID Hotel Lock Software User Manual – French

Language: French
File type: PDF
Applies to: D8-M1 RFID hotel lock software
Notes: Use this manual if your installation or hotel operation team works in French.

3. ⇒D8-M1 RFID Hotel Lock Software User Manual – Spanish

Language: Spanish
File type: PDF
Applies to: D8-M1 RFID hotel lock software
Notes: Use this manual if your installation or hotel operation team works in Spanish.

4. ⇒D8-M1 RFID Hotel Lock Software User Manual – Portuguese

Language: Portuguese
File type: PDF
Applies to: D8-M1 RFID hotel lock software
Notes: Use this manual if your installation or hotel operation team works in Portuguese.

5. ⇒D8-M1 Hotel Lock System Software Help Document(In English, PDF File, 68.5.9kb, Version-2025.03.01)

Mobile Access Hotel Lock System Software Downloads

Use this section if your hotel lock system uses TTHotel mobile access, mobile app control, passcodes, e-keys, gateways, public door access, or elevator access modules.

TTHotel Windows PC Software

File type: PC software
Applies to: TTHotel mobile access hotel lock systems
Best for: Hotel setup, room setup, lock management, staff permissions, and access control configuration
Before installing: Confirm your mobile access system, administrator account, gateway or lock model, and computer system.
⇒Download TTHotel PC Software

TTHotel Mobile App

File type: Mobile app
Applies to: TTHotel mobile access hotel lock systems
Best for: Mobile access setup, e-key use, passcode management, and smart lock operation
Notes: Download the app by scanning the QR code or searching “TTHotel” in the App Store or Google Play.
Please use your Apple or Android phone to scan the QR code below to download and install our mobile APP.

You can also download our mobile app by searching “TTHOTEL” in the Apple App Store or the Google Play Store.

User Manuals:

1. ACSHotel TTHotel User Manual:

2. ⇒HL-ES2 Mobile Access Key Card Switch Manual

Applies to: HL-ES2 elevator access control device
Best for: Elevator access setup and configuration
Before use, confirm the elevator access product model and the project wiring requirements.

3.HL-K3 Mobile Access Control Card Reader:

Applies to: HL-K3 card reader
Best for: Card reader wiring and installation reference
Before using: Confirm the HL-K3 model and wiring interface before connecting cables.
⇒HL-K3 User Manual
⇒HL-K3 Wiring Diagram

4. HL-BE01 Mobile Hotel Elevator Card Access System

Applies to: HL-BE01 access control device
Best for: Access control setup and product reference
Before using: Confirm product model and installation scenario.
⇒HL-BE01 User Manual

5. G2 Gateway Manual:

Applies to: G2 gateway
Best for: Gateway setup, mobile access connection, and smart lock communication
Before using: Confirm gateway model, network environment, and lock compatibility.
⇒TTLock Gateway G2 User Manual

Installation and Maintenance Manuals:

Download the installation and maintenance manual before installing, replacing, wiring, testing, or programming ACSHotel hotel door locks.

Read the manual before drilling or modifying the door. Use it together with the model-specific installation video and drilling template for your lock model.

⇒ACSHotel Hotel Door Lock Installation and Maintenance Manual – English

Language: English
File type: PDF
Applies to: ACSHotel hotel door lock installation and maintenance
Best for: Installers, hotel engineering teams, and maintenance staff

⇒ACSHotel Hotel Door Lock Installation and Maintenance Manual – French

Language: French
File type: PDF
Applies to: ACSHotel hotel door lock installation and maintenance
Best for: French-speaking installation or hotel operation teams

⇒ACSHotel Hotel Door Lock Installation and Maintenance Manual – Spanish

Language: Spanish
File type: PDF
Applies to: ACSHotel hotel door lock installation and maintenance
Best for: Spanish-speaking installation or hotel operation teams

⇒ACSHotel Hotel Door Lock Installation and Maintenance Manual – Portuguese

Language: Portuguese
File type: PDF
Applies to: ACSHotel hotel door lock installation and maintenance
Best for: Portuguese-speaking installation or hotel operation teams

Installation Drawings and Drilling Templates

Download the drilling template that matches your exact hotel lock model. Do not use a template from another model unless ACSHotel support confirms it is compatible.

Before drilling, confirm the lock model, door thickness, mortise size, handle direction, and door opening direction.

Important: Using the wrong drilling template may damage the door or prevent the lock from fitting correctly. If you are replacing an old hotel lock or the existing holes do not match the template, contact ACSHotel support before drilling.

1. HL-H2018 & HL-B2018:

2. HL-HD12 & HL-BD12:

Drilling Template (2#DS Lock Mortise)

3. HL-H2028 & HL-B2028:

4. HL-H508: Drilling Template

5. HL-B2058 & HL-H2058:

A1 Single Latchbolt 60mm Drilling Template

6. HL-H1019 & HL-B1019:

7. HL-HA7:

Drilling Template (2#DS Lock Mortise)

8. HL-HA6 & HL-BA6:

9. HL-HARF.BRF.DRF & HL-B5188: HL-HARF.BRF.DRF. B5188 Serials Lock Mortise Drilling Template

After You Download

After downloading the software, review the user manual, confirm your card encoder, and prepare hotel room information before installation or setup.
After downloading a manual, check that the manual matches your system type, language, and lock model.
After downloading a drilling template, Print or use the template according to the required scale, then verify the lock model and door measurements before drilling.
After downloading a wiring diagram, confirm the product model and connector type before wiring. Do not cut, modify, or force connectors if they do not match.

Frequently Asked Questions

Which software should I download for my hotel lock system?

If your system uses ACSHotel D8-M1 RFID hotel lock software, download the D8-M1 software package and related user manual. If your system uses mobile access, e-keys, passcodes, gateways, or TTHotel, download the TTHotel PC software and mobile app resources.

How do I know which manual applies to my hotel lock system?

Check your lock system type, software name, lock model, order information, and language requirement. If you are not sure, contact ACSHotel support with your product photo and order number.

Can I use one drilling template for another lock model?

Do not use a drilling template for another model unless ACSHotel support confirms compatibility. Different lock models may have different panel sizes, mortise positions, screw positions, and handle requirements.

What should I check before installing software?

Confirm your computer operating system, software version, card encoder model, lock model, and hotel room setup information before installing or updating software.

Where can I download the TTHotel mobile app?

You can download the TTHotel mobile app by scanning the QR code on this page or searching “TTHotel” in the App Store or Google Play.

What if I cannot find my lock model in the download list?

Contact ACSHotel support with your order number, lock model, and product photos. The support team can help confirm which manual, template, or video applies to your product.

Should I update software on an operating hotel system?

Do not update software on an operating hotel system without confirming the correct version and compatibility. If your hotel is already using the system, contact ACSHotel support before making changes.

What information should I send to ACSHotel support?

Please include your order number, lock model, software version, card encoder model, product photos, and the type of file you need. If installation is involved, also include door photos and door thickness.

Need Help Choosing a File?

If you are not sure which software, manual, app, wiring diagram, or drilling template applies to your hotel lock system, contact ACSHotel support before downloading, installing, wiring, or drilling.

For faster support, please provide:

Order number
Lock model
Software name or version
Product photos
Card encoder model if relevant
Door photos if installation is involved
The file type you are looking for